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Guide

Post Notices & Announcements to the Parents App

Post it on the Notice Board and News screen of the web portal, or create it in the Owner App; it then appears in the Parents App. Read tracking shows whether it was seen.

Where do I post a notice that parents will see?

EDUBase has a Notice Board and News feature for announcements to parents and staff. Notices published there appear in the Parents App and the Teacher App, and the school can track who has read them.

A principal or owner can also create an announcement in the Owner App. Notices created there reach the Parents App as well, so you do not need to be at a computer.

What are the steps to publish an announcement?

The process is simple: write the notice, choose who should receive it, and publish. Your screens may show slightly different fields, so follow the prompts on the page.

  • Open Notice Board and News in the web portal, or create an announcement in the Owner App.
  • Write the title and the message for parents.
  • Choose the audience, such as parents or staff.
  • Publish. Parents see it in the Parents App.
  • Later, check the read tracking to see who has opened it.

How do I know parents have actually seen it?

Notice Board and News includes read tracking, so the office can see whether the announcement has been read rather than assuming it has.

To see which classes are using the app at all, open Parent App Analytics. It shows adoption by class and section, so you know which classes need a push to install and log in.

Can I also send the notice by SMS or WhatsApp?

Yes. Notices, reminders and PTM invitations can go out as SMS, WhatsApp or Parents App notifications. The SMS Blaster lets you send a message to any selection of students, families, classes or staff.

Schools can send SMS through the free SMS Sending App on an Android phone with the school's own SIM, or through a branded SMS gateway. WhatsApp is sent from the school's own number, linked by QR code.

Delivery logs such as SMS Report, Family SMS Report and App Notification Report show what was sent and to whom.

What if some parents cannot open the app?

Parents sign in to the Parents App with a one-time code. If the SMS does not arrive, staff can look up or issue the code in the Parent App OTP Portal. The EDUBase App Links screen gives store links to copy into a message.

The school can also restrict some app features for families with pending fees, but fee details and contact us are never blocked.

Which channel should I use for what?

Use the app for routine notices that parents can read later, and add SMS or WhatsApp when the message is urgent. The table compares the options.

Ways to reach parents with a school notice

ChannelWhere you create itWhat parents seeTracking
Notice Board and NewsWeb portalNotice in the Parents AppRead tracking
Owner App announcementOwner App on AndroidNotice in the Parents AppUse Notice Board and News in the portal for read tracking
SMS BlasterWeb portalSMS to selected students, families or classesSMS Report and Family SMS Report
WhatsApp ServiceWeb portal, school's own numberWhatsApp messageMessage history and sending statistics
App notificationWeb portalParents App notificationApp Notification Report

Related modules

Frequently asked questions

Do parents need to install the Parents App to see notices?
Yes, notices posted to the app are read in the Parents App. For parents who have not installed it, you can also send the message by SMS or WhatsApp.
Can teachers see the same notice?
Yes. Notice Board and News announcements appear in the Parents App and the Teacher App.
Can I post a notice from my phone?
Yes. Notices created in the Owner App reach the Parents App. The Owner App is available for Android.
Is the Parents App free?
The Parents App is one of the free Android apps on Google Play. Commercial terms for the platform are discussed with sales.
Where do I check who received an SMS notice?
The SMS Report and Family SMS Report show what was sent and to whom. The App Notification Report does the same for app notifications.

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