What Parents App Controls does
The web portal gives the school control over the Parents App: analytics by class of who has installed and logs in, feature restrictions for families with pending fees, the OTP portal for login help, and the app links to send to families.
Portal screens in this module
- Parent App Analytics
- Parent App Privileges
- Parent App OTP Portal
- EDUBase App Links
Reports you can print or export
- Parent App Analytics
Common questions about Parents App Controls
Can we hide marks or diary from parents who have not paid?
How to use Parents App Controls, step by step
Teacher diary cards and daily completion
Teacher diary cards and daily completion
Opening mobile notifications
Open the relevant mobile screen from a phone alert, with the correct school and child.
Keep student details and family links updated in the Parents App
Update names, guardian details, photos and contact numbers in the school record. The Parents App follows current details and family links while keeping other children visible.
Choose campuses and use the Face and QR Attendance App
Face/QR Attendance App2.5 adds permitted campus selection and switching, clear attendance feedback, camera and manual ID controls, and current-password confirmation for enrollment removal.
Parents app: how login codes work
What a parent does to sign in, and what to do when they say the code has not arrived.
Parents app login links: issuing a QR or a one-time link
How to give a parent a one-time link or a printable QR code for the Parents app instead of reading a code down the phone — what the link proves, how long it lasts, and what is still being finished.
See a parent's login code the moment they ask for it
General → Parent App OTP Portal → Live Requests shows every code a parent has asked for in the last two hours, already readable, counting down. Nothing to press, nothing to reveal.
Student photos in the parents app
A grey avatar in the app almost always means no photo has been uploaded for that child — you fix it in Update Student. There was also a real defect that broke the photo for about one child in nine; it is fixed, and the affected records have been repaired without anyone needing to update the app.
Related modules and apps
Browse all modules, see the mobile apps, or read the Feature Book.
See Parents App Controls on your own data.
Book a free online demo and we will walk through this module using your classes, fee plans and reports.
