EDUBase can notify parents by WhatsApp, SMS or Parents App notification when challans are created, and parents can follow fees in the Parents App. Printing stays available, so the school can use both.
Can fee challans go to parents without printing?
Yes, in part. EDUBase sends fee challan messages to parents as SMS, WhatsApp or Parents App notifications, and the Parents App lets parents follow their child's fees. The school can still print challans whenever a family wants paper.
Which channel you use depends on how your school is set up. The channels are the ones listed below.
- WhatsApp, through the school's own WhatsApp number linked by QR code
- SMS, through the free SMS Sending App on the school's own SIM or a branded SMS gateway
- Parents App notification, which is a push notification on the parent's phone
How does the school set up WhatsApp for fee messages?
The school links its own WhatsApp number by scanning a QR code. Messages can then go out through the hosted service, or through the desktop sender on a school PC.
Wording is controlled by SMS templates, where the school writes its own challan message with placeholders. The WhatsApp Service screen also shows balance, sending statistics and message history.
Can challan alerts be sent automatically each month?
Yes. With Fee Automation, the school sets the generation day, due date, expiry, campus and class scope once, and challans are created every month on that date. You can optionally send the school's own SMS template and a Parents App notification when the scheduled challans are created.
Every automation ships switched off and has a preview that shows which children would be affected before anything runs. Each run is logged in run history, so a missed or doubled month can be traced quickly.
Defaulter reminders can also run by themselves. The school picks the day, hour, channels (SMS, WhatsApp, branded SMS, app) and recipients.
How can parents pay without a printed voucher?
Each challan carries a consumer number. Parents can use it at a branch, ATM, mobile app or 1Bill/1LINK channel, so a printed slip is not strictly needed to pay once they know the number.
When the parent pays, the bank calls EDUBase in real time and the challan is marked paid. The payment shows in Paid Challans and Payment History straight away, and an already paid challan answers as paid to later inquiries, so a family cannot be charged twice.
Partner banks and aggregators are HBL, Bank Alfalah, Meezan Bank, PayPro and KuickPay. Bank collection is enabled per school and per bank, and counter payments continue alongside it.
What can finance still print?
Printing remains for families who prefer paper or pay at the counter. You can print single, family or compact multi-per-page vouchers, and one consolidated receipt when a parent pays several months at once.
Finance can also use Fee Intimation to see what families are being asked for this month before they pay, and print fee reminder letters for families who have not paid.
How should finance check what was sent and collected?
Delivery logs show what was sent and to whom: SMS Report, Family SMS Report and App Notification Report. For collections, Day Wise Paid Challans and Payment History include bank payments like any other payment.
If the school wants to hold back app features for families with pending fees, Parent App Privileges can warn or block features by months overdue. Fee details and contact us are never blocked.
Ways to deliver fee challan information to parents in EDUBase
| Channel | What parents receive | What the school needs |
|---|---|---|
| Challan message from the school's own number | WhatsApp number linked by QR code; hosted service or desktop sender | |
| SMS (own SIM) | School's own SMS template | Free SMS Sending App on an Android phone with the school's SIM |
| Branded SMS | Message under the school's masked name | Branded SMS provider set in SMS Gateway Settings |
| Parents App notification | Push notification; fees followed in the app | Parents using the free Android Parents App |
| Bank consumer number | A number to pay at branch, ATM, mobile app or 1Bill/1LINK | Bank collection enabled for the school and bank |
| Printed voucher | Single, family or compact vouchers | A printer; vouchers can carry school branding |
Related modules
- Fee Management & Challans — Fee plans, monthly challans, discounts, family payments and receipts, without spreadsheets.
- Fee Automation — Let the system generate challans, apply late fees and chase defaulters on schedule.
- Bank Fee Collection — Parents pay at the bank, in their banking app or at a kiosk; EDUBase posts it automatically.
- SMS, WhatsApp & Notifications — Reach parents by SMS, WhatsApp, branded SMS or app notification, from every screen that matters.
- Parents App Controls — See adoption, control what unpaid families see, and manage parent logins from the web portal.
- Fee Reports & Defaulters — Know what was billed, what was collected and who still owes, per class, family or month.