Parents open the EDUBase Parents App on Android, log in with a one-time code sent to their registered mobile, and view their child's marks once the school has released them. Roll numbers appear on slips and result cards.
How do parents check a student result online in the Parents App?
The EDUBase Parents App is a free Android app. Parents log in with a rotating one-time code sent to the mobile number registered with the school, so there are no shared passwords to remember or leak.
Once inside, the parent follows the child's attendance, fees, marks, diary and notices from one place. Marks appear there after the school enters them and chooses to show them.
- Install the Parents App from Google Play, or use the download link the school sends.
- Enter the registered mobile number and the one-time code.
- Open the child's marks to see the result the school has released.
- Parents with more than one child can follow each of them under the same family.
Why can a parent not see the result yet?
The school decides when marks become visible. Teachers or the exam office can enter results first and release them to parents later, for example at the Parent-Teacher Meeting.
This is controlled by the Show or hide marks in the Parents App option in Examinations & Results. If a parent says the result is missing, the first check is whether the school has released it.
- Marks may be entered but still hidden from the app.
- The award list for that class, subject and exam may not be complete.
- The parent may be logged in to a different child's profile or an old registered number.
Where does the roll number fit in?
Many families in Pakistan are used to searching a result by roll number. In EDUBase, the exam roll number is printed on the roll number slip given before the exam, and it identifies the child on the printed result card.
Schools can assign exam roll numbers and halls from the Examinations & Results menu. The system can also assign admission roll numbers automatically, school-wide or per section. For online access by parents, the route described here is the app login with the one-time code.
- Roll number slips are printed before the exam.
- Result cards are printed in the school's own branding.
- Roll numbers help staff and families match a paper result to the right child.
What can a school do if the one-time code does not arrive?
Delayed SMS is the most common login problem. Staff can use the Parent App OTP Portal in the web portal to look up or issue a parent's one-time login code.
Schools can also use Parent App Analytics to see which classes have installed the app and logged in, then push the weaker classes with the download links from EDUBase App Links.
- Check that the registered mobile number is correct on the student record.
- Issue the code from the OTP Portal when SMS is slow.
- Send app links by SMS or WhatsApp to families who have not installed the app.
How should a school prepare results before parents look?
Good online results start with clean setup. Define subjects, test types, weightage and grading policies once, then enter marks on award lists class by class. Marks SMS can be sent in the same step as marks entry.
Result cards can be printed with school branding and custom signatures, so parents who want paper still get a matching copy. Class and section positions can optionally count only students who passed every subject.
- Set grading policies and pass marks before entering marks.
- Complete the award lists for every subject in the class.
- Decide the release date, and use the show or hide option for it.
- Print result cards for the Parent-Teacher Meeting if the school wants them.
Ways a parent can receive or view a child's result
| Method | What the parent needs | What the school does |
|---|---|---|
| Parents App | Android phone, registered mobile number and one-time code | Enters marks on award lists and releases them in the app |
| Marks SMS | Registered mobile number | Sends marks SMS from the award list step, using its own SMS template |
| Printed result card | Attendance at school or the PTM, plus the child's roll number or name | Prints themed result cards with school branding and signatures |
| Roll number slip | Collected before the exam | Assigns exam roll numbers and halls and prints the slips |
| Parent-Teacher Meeting | Invitation received in the Parents App | Releases marks at the meeting and records the discussion |
Related modules
- Examinations & Results — From subjects and grading policy to award lists, result cards and date sheets.
- Examination Reports & Teacher Performance — Class results at every angle, plus a teacher-by-teacher view of exam outcomes.
- Parents App Controls — See adoption, control what unpaid families see, and manage parent logins from the web portal.
- SMS, WhatsApp & Notifications — Reach parents by SMS, WhatsApp, branded SMS or app notification, from every screen that matters.
- Parent-Teacher Meetings (PTM) — Plan the PTM, invite parents through the app, record each conversation, and report on it.
- Student 360° — One child, one screen: profile, attendance, marks, position, fee, conduct, meetings and siblings.