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Guide

Parent Attendance Alerts on a School App

When attendance is marked in EDUBase, by register, Teacher App, QR scan, biometric or face gate, parents can be sent an SMS, WhatsApp message or Parents App notification the same minute.

How does a parent attendance alert actually work?

A parent alert is triggered by the attendance record itself. A teacher or a device marks a child, the school system reads that mark, and a message goes to the family on the channel the school has chosen.

In EDUBase, absentee SMS or WhatsApp goes out the same minute attendance is taken. The Parents App also lets parents follow their child's attendance, fees, marks, diary and notices, and they log in with a one-time code rather than a shared password.

Which ways of marking attendance can trigger an alert?

The alert does not depend on how the child was marked. All methods write to the same attendance records, so parents get the same messages whichever one the school uses.

  • Class register: the daily register per class and section, with your own marks such as Present, Absent, Late and Short Leave.
  • Bulk attendance: several classes or a whole campus marked on one screen.
  • Teacher App: teachers mark attendance from their phones.
  • QR cards: scanned with the free QR Attendance App, with an SMS, WhatsApp or app notification to the parent on a gate scan.
  • Biometric devices: standard fingerprint or face terminals feed the same attendance.
  • Face Attendance Gates: an Android tablet at the gate recognises the face and marks the child in, and parents get the same absentee or arrival messages.

Which channels can carry the message?

Schools can use SMS, WhatsApp, branded SMS or Parents App notification. For SMS, the school can use the free SMS Sending App on an Android phone with its own SIM, or connect a branded SMS gateway in SMS Gateway Settings. For WhatsApp, the school links its own number by scanning a QR code.

Wording comes from SMS templates, so the absentee message reads the way your school writes it. The SMS Report, Family SMS Report and App Notification Report show what was sent and to whom.

What can the school office see and control?

Staff can correct a past day under View and update, and the change is logged. The system can also tell you when a class or employee has not been marked by the expected time, so missing registers are caught early.

The Owner App lists today's absentees with call and WhatsApp buttons. Parent App Analytics shows adoption by class and section, so you know which classes still need to install the app.

What should a school do to set this up?

Start with the attendance method you already use, then decide which channel parents will receive. Test with a single class before switching on the whole campus.

  • Choose your attendance marks and enter classes, sections and student records.
  • Pick the alert channels and edit the SMS template wording.
  • Link the SMS Sending App, branded gateway or WhatsApp number.
  • Send parents the app links from EDUBase App Links, and use the Parent App OTP Portal if a login code does not arrive.
  • If you use gates, print QR ID cards or register the biometric or face devices.

Attendance methods that can notify parents in EDUBase

MethodWho or what marks attendanceParent alert
Class registerTeacher or office staff on the web portalAbsentee SMS or WhatsApp can be sent when attendance is taken
Bulk attendanceOffice staff, several classes on one screenAbsentee alerts to parents, as with the register
Teacher AppTeacher on an Android phoneSame attendance records, so the same alerts apply
QR Attendance AppGate or class scan of a QR cardSMS, WhatsApp or app notification on a gate scan
Biometric terminalFingerprint or face deviceMarks the same attendance tables used by the register
Face Attendance GatesAndroid tablet at the gate with liveness checkSame absentee or arrival messages as any other method

Related modules

  • Student Attendance — Mark attendance from the class register, the Teacher App, a QR scan or a gate device, and tell parents instantly.
  • QR, Biometric & Geo Attendance — Automatic in/out marking from QR cards, biometric machines and phone location.
  • Face Attendance Gates — A tablet at the gate recognises the face and marks the child or staff member in.
  • SMS, WhatsApp & Notifications — Reach parents by SMS, WhatsApp, branded SMS or app notification, from every screen that matters.
  • Parents App Controls — See adoption, control what unpaid families see, and manage parent logins from the web portal.
  • Owner Dashboard & Reports — Daily P&L, collections, attendance and strength at a glance, on the web and in the Owner App.

Frequently asked questions

Do parents need to install an app to get attendance alerts?
No. Alerts can go out by SMS or WhatsApp as well as by Parents App notification, so a family without the app can still be reached. The Parents App adds a view of attendance, fees, marks, diary and notices.
Is there an iPhone version of the Parents App?
The EDUBase Parents App is available for Android. Parents without an Android phone can still receive SMS or WhatsApp alerts.
Can parents be told when a child arrives at the gate?
Yes. A QR gate scan can send an SMS, WhatsApp or app notification to the parent, and face attendance gates send the same arrival messages as other methods.
What if a parent's login code does not arrive?
Staff can look up or issue the parent's one-time login code in the Parent App OTP Portal on the web portal.
Can the school write its own alert wording?
Yes. SMS templates let you set your own wording for absentee and other messages, using placeholders for details.
Can I check that alerts were really sent?
Yes. The SMS Report, Family SMS Report and App Notification Report show what was sent and to whom.
Can an absence fine be added to the fee challan?
Optionally, yes. Student Attendance can add an absence fine to the next fee challan if the school wants it.

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