Admissions › Pay or Print Fee Challans lists every unpaid challan of currently enrolled students. Counter par khare parent se student ki fee jama karni ho to yehi screen hai. Each row has three small buttons, and each opens in a new tab: Pay Current Month (pencil), Pay & Print All Dues (wallet) and Make Installment (file).
📺 Watch: HOW PAY & PRINT FEE CHALLAN — https://youtu.be/a_i5SRr48XM
Pay Current Month — one challan
- Press the pencil on the row. The Pay Fee Challan page opens for that challan only
- Each fee head shows Payable, Discount / Bad Debt, After Discount Payable, Current Payment and Remaining — type what the parent is paying in Current Payment; Remaining updates as you type
- Fill Receipt No. (optional), Paid Date, Due Date, and notes if you want
- Check Payment Receiving Account — it lists only the cash/bank accounts assigned to your user under Cash Account Privileges
- Press Submit, or Submit & Send SMS to also send the Challan Paid message
- Other Payables of this Student at the bottom lists the student's other unpaid months with a View/Pay button
A part payment is fine: the challan becomes Partially Paid and stays on the list until nothing remains, when it turns Fully Paid.
Pay & Print All Dues — everything the student owes
The wallet opens Pay All: one form with every remaining line of every unpaid challan of that student — saare dues ek sath — including future months. Cash Received works out Cash Returned for you. Choose Select Layout For Receipt — Thermal (a narrow slip for a receipt printer), Horizontal or Vertical — then Submit; the payment is recorded and the receipt page opens for printing.
Cash, bank and mobile-account money — keeping the totals apart
Every payment is received into the account you choose in Payment Receiving Account — for example Cash in Hand or Cash in Bank. If money also comes into a mobile wallet or a particular bank, a separate account can be created for it (named after the bank or wallet) and assigned to the user. Because every payment is posted to the account it was received into, you can then see how much came into each one on Finance › Cash Report (debits, credits and balance per account for a date range) and the other finance statements.
Rules the screen enforces
- Paid Date cannot be in the future — aaj se aagey ki date allowed nahi. Your user may also be limited to today, this month, or a set number of days back — that is a per-user setting on Users & Privileges
- A payment (plus discount) can never exceed the challan's amount; typing more is capped
- A challan already Fully Paid is refused
- A discount can only be entered if a Discount/Bad Debt account is assigned to your user; payment still works without it
- A user restricted to one campus can print another campus's challan but cannot record its payment
- If your user has Two Step Challan Payment Approval on, the payment is recorded but listed under Admissions › Pending Approvals Payments for a super admin to approve
"This login cannot take payments yet" — Submit stays grey on a payment screen
Your login has no cash or bank account ticked, so there is nowhere for the money to go. It is a setting, not a fault, and Retry will not change it. A super admin opens Admin › Users & Privileges, presses the pencil on that user, ticks at least one account (for example Cash in Hand) under Cash Account Privileges, and saves. The user then reloads the payment page.
Until then the page still opens with the dues listed, but Submit stays grey with a red line saying why. Before 16 Sep 2026 Pay All closed itself with Error Loading Data — Failed to load finance accounts instead; that was this setting too. Pay Current Month, Fee Defaulters Total Amount › Pay, Direct Payment and Multiple Challan Payments carry this note as well.
- If the note reads Payment accounts could not be loaded with a Retry button, the connection failed; it is not a setting — press Retry
- The dropdown only offers accounts from the Current Assets GL group (Direct Payment and Multiple Challan Payments also offer Discounts and Bad Debts). A collection account created in a GL group of its own never appears there; create it under Current Assets and tick it for the user
🔴 Since 26 September 2026 the same list is checked again when the fee is saved, not only in the dropdown — so an account removed from a login while its page was open is refused instead of booked. The refusal names that account and repeats the fix (Admin › Users & Privileges › pencil › Cash Account Privileges › tick › save › reload), and it writes nothing. The Discount / Bad Debt account is checked the same way. Online bank collections (KuickPay, Alfalah, PayPro) are posted by the bank, not by a login, and are unaffected. In-app guide: Docs › Admin › Cash Account Privileges.