The Login page (www.edubaseems.com/login) is where staff sign in to the web software: first the school's Institute Code, then your Username or confirmed email and Password.
📺 Watch: HOW LOGIN EDUBASE CLOUD SOFTWARE — https://youtu.be/Vz3wKXqsRFI
Steps to sign in
- Open www.edubaseems.com/login
- Type the Institute Code and press Proceed — that browser remembers it for a year
- Your school's name appears at the top. Type Username or confirmed email and Password, press Sign in (the eye icon shows the password; on a phone it shows by default)
- Wrong school shown? Click Use a different institute code
If you forgot your password
- On the sign-in page click Forgot password? (/forgot-password)
- Enter the Institute Code and the email saved on your user account, press Send reset link
- Click the link in the email — it opens /reset-password. Type a new password twice (at least 8 characters) and press Reset password
- Sign in with the new password
The link works once and expires after 60 minutes; an old or used one shows Link expired with a Request a new link button. A new request cancels the earlier link, and a successful reset signs that user out everywhere else.
The page always says "If an account with that email exists, a password reset link has been sent to it", even for a wrong email. Check spam first. If nothing arrives, the email on your user account is probably missing or different: your school admin can fix it under Admin › Users & Privileges, and can also set a new password for you there. Inactive users cannot request a link.
Messages you may see
- Institute code not found — mistyped code, or the school account was closed (capital/small letters and spaces do not matter)
- Invalid username or password — wrong for this school; passwords are case-sensitive
- Your account is inactive. Please contact administrator. — your school admin has switched your user off
- Account Suspended Due to Non-Payment — the whole school account is suspended; the page gives the number for payment proof
- Signing in on a second computer or browser ends the first session — one active web login per user
What this screen does NOT do
It does not create usernames — the school admin does that under Admin › Users & Privileges (see the article on adding a second login). A reset here changes only your web-software password, not Teacher App or Parents App logins.
