Skip to content
Knowledge base · Logins & access

How do I log in to EDUBase, and what do I do if I forgot my password?

Where in EDUBase: Login

Last updated

The Login page (www.edubaseems.com/login) is where staff sign in to the web software: first the school's Institute Code, then your Username or confirmed email and Password.

📺 Watch: HOW LOGIN EDUBASE CLOUD SOFTWARE — https://youtu.be/Vz3wKXqsRFI

Steps to sign in

  1. Open www.edubaseems.com/login
  2. Type the Institute Code and press Proceed — that browser remembers it for a year
  3. Your school's name appears at the top. Type Username or confirmed email and Password, press Sign in (the eye icon shows the password; on a phone it shows by default)
  4. Wrong school shown? Click Use a different institute code

If you forgot your password

  1. On the sign-in page click Forgot password? (/forgot-password)
  2. Enter the Institute Code and the email saved on your user account, press Send reset link
  3. Click the link in the email — it opens /reset-password. Type a new password twice (at least 8 characters) and press Reset password
  4. Sign in with the new password

The link works once and expires after 60 minutes; an old or used one shows Link expired with a Request a new link button. A new request cancels the earlier link, and a successful reset signs that user out everywhere else.

The page always says "If an account with that email exists, a password reset link has been sent to it", even for a wrong email. Check spam first. If nothing arrives, the email on your user account is probably missing or different: your school admin can fix it under Admin › Users & Privileges, and can also set a new password for you there. Inactive users cannot request a link.

Messages you may see

  • Institute code not found — mistyped code, or the school account was closed (capital/small letters and spaces do not matter)
  • Invalid username or password — wrong for this school; passwords are case-sensitive
  • Your account is inactive. Please contact administrator. — your school admin has switched your user off
  • Account Suspended Due to Non-Payment — the whole school account is suspended; the page gives the number for payment proof
  • Signing in on a second computer or browser ends the first session — one active web login per user

What this screen does NOT do

It does not create usernames — the school admin does that under Admin › Users & Privileges (see the article on adding a second login). A reset here changes only your web-software password, not Teacher App or Parents App logins.

See EDUBase running on your own school's data.

A 30-minute online demo, in English or Urdu, using your fee plans and classes. No installation, no commitment.