Four defaulter screens under Admissions give the defaulter students list. Three are lists you work from, and the fourth sends the chase for you. Schools ask for this list in many ways — "class ke defaulters nikalne hain", "jin bachon ne abhi tak fee nahi di, unki list chahiye", "is family ka poora baqaya kitna banta hai" — and the three list screens are that same list of students, cut differently:
| Screen | Answers |
|---|---|
| Fee Defaulters Month Wise | Who has not paid for a given month |
| Fee Defaulters Family Wise | What a family owes across all its children |
| Fee Defaulters Total Amount | Who owes the most, biggest first |
| Fee Defaulter Reminders | Texts every family that still owes, automatically, on a day of the month you choose |
Which one to use
- Chasing this month's collection (is mahine kis ne fee nahi di) — Month Wise
- Talking to a parent about everything they owe (poori family ka baqaya chahiye) — Family Wise
- Deciding who to call first — Total Amount
Class by class, and by how much is owed
On Admissions › Fee Defaulters Total Amount filter to the class (and section), and use Remaining Amount Range — From / To to list only those who owe, say, more than 2,000 or between 2,000 and 5,000 (useful for deciding who gets a roll-number slip). Everyone not on the list has a clear fee for the challans generated.
Is there an automatic alert?
There is no pop-up "high alert" that tells you on its own. You pull the lists when you need them:
- Fees — Fee Defaulters Total Amount with the range filter above (or Month Wise to see how many months are pending); to chase every month automatically, see Fee Defaulter Reminders
- Absence — Exam & Att › Student Attendance › Absentees with Consecutive Days set to Yes lists children absent several days in a row
📺 STUDENT CONSECUTIVE ABSENTEE REPORT — https://youtu.be/KhNmq6Xbo6I
Family-wise view
Fee Defaulters Family Wise groups each family's children with their total owed. For the family-wise students and payments walkthrough:
📺 Family Management |Student|Challan|Payment — https://youtu.be/YhuIE1Z6jmI 📺 FAMILY WISE MONTH WISE AND FEE INTIMATION REPORT — https://youtu.be/IV-ftOB_CfA
Take the payment without leaving
Fee Defaulters Total Amount carries Pay Fee Challan straight from the list, so you can take the money and print the receipt there and then rather than going back to the pay screen and searching again.
The page it opens lists every unpaid line of that student across all their challans (future months included). Type the Current Payment per line, or use Cash Received to have Cash Returned worked out, then pick Select Layout For Receipt — Thermal (a narrow slip for a receipt printer), Horizontal or Vertical — and press Submit (or Submit & Send SMS). The payment is recorded and the receipt page opens with a Print button. The same paid-date and amount rules apply as on Pay or Print Fee Challans: no future dates, and nothing above what the challan carries.
📺 Watch: PAY CHALLAN AND GET FEE RECEIPT FROM FEE DEF. — https://youtu.be/2a6afhCLG54
Steps
- Go to Admissions and open the defaulter screen that matches your question
- Filter to the campus, class or month you are working on
- Work the list — or use Pay Fee Challan to take payment from the Total Amount screen
- For letters to send home, use Extras › Print Fee Reminder
- To stop chasing by hand every month, set up Admissions › Fee Defaulter Reminders — it texts the defaulters on a date you choose, by SMS, WhatsApp or the parents app. It starts switched off, and its Preview shows you exactly who would be messaged without sending anything.
Common confusion
"A student who paid is on the list." The payment went against a different month, or was never recorded. Check their payment history.
"The three screens give different totals." They are counting different things — one month, one family's whole balance, and everything outstanding. All three can be right at once.
"Someone with no challan is missing." A child with no challan generated owes nothing yet, so no defaulter screen shows them. Check the month was generated for their class.
Watch
📺 HOW CHECK AND SEND SMS TO FEE DEFULTARS — https://youtu.be/3x4VCEAGAFE
Pending-month and promise follow-up
On Finance → Fee Defaulters Total Amount, Number of Months filters distinct billed months that still have a positive unpaid balance. A partially paid month counts once; a paid or fully discounted challan does not count. The 5+ choice covers five or more months. Future Challans decides whether future billed months are included. Summary cards cover all filtered students, not only the page being viewed.
Set Promise Date to review existing payment promises and remarks. Clear follow-up filters clears month and promise selections. Payment and message actions use their existing workflow.
On Dashboard → Widgets → Library, add Aging Pending Fees or Promise to Pay. Aging shows 1, 2, 3 and 4+ pending-month buckets, excluding future challans; click a bucket to open its report. Promise to Pay shows today's promises and existing remarks; Open report shows all matches. These widgets do not send messages.