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Knowledge base · General

How does the security guard at the gate check visitors in and out?

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Front Desk › Gate Entry. This is the screen for the person standing at the gate, and it is deliberately the smallest screen in EDUBase: three tabs, two kinds of button, and text big enough to read standing up with a queue in front of you.

The three tabs

  • Walk-in Entry — somebody nobody was expecting. Four boxes (name, mobile, where they are going, purpose) and Check In. Everything else can be filled in from the front desk later; the record already exists.
  • Scheduled Meetings — visitors the office has already registered. Their details are on the card; press Check In and type nothing.
  • Student Exit — children the front office has authorised to leave. Press Check Out and the exit time is recorded against the guard's name.

Inside now

"Inside now" counts people who were checked in and not yet checked out. That is the number the guard is accountable for, so check people out as they leave — a visitor left open all afternoon makes the count meaningless.

Pressing Check In twice does no harm: the time recorded is the first one.

It refreshes itself

The board reloads every 20 seconds, so somebody sent from the front desk appears without anyone pressing refresh.

Full screen on a tablet

The Full screen button hides the menus and turns the page into a gate console. Press it again to come back — it is always reversible.

Setting up a login for the guard

Create one staff user for the gate and, in Users & Privileges, tick Front Desk → Gate Entry and nothing else. That login can then check people in and out and release authorised students, and can reach nothing else in EDUBase — not the student list, not other people's visit purposes, not the notes on a child's exit pass. Keep it that way: the tablet lives on a desk at the gate.

What the gate cannot do

It cannot issue a student exit pass, only close one. It cannot see yesterday's visits, and it cannot record an entry for another campus.

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