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Help · Front Desk

Student Leave / Exit Pass: letting a child leave during the day

The front office authorises the child to leave, names who is collecting them, and the guard at the gate records the minute they went. It does NOT mark the register — that is the part schools get wrong.

A child is in class and needs to leave — a dentist appointment, a parent at the gate, a family emergency. This screen is how the front office says yes, and how the gate records that it happened.

How it works, in four steps

  1. The front office fills this form in and saves it.
  2. The student walks to the main gate.
  3. The guard sees them on Gate Entry → Student Exit, with the reason, who is collecting them and who authorised it.
  4. The guard presses Check Out. The exit time and the guard's name are recorded.

The guard cannot create a pass, only close one. That separation is the whole point: the office decides a child may leave, the gate records that they did.

Leaving with

If somebody is collecting the child, choose Pick-up person and the list offers only the people that family has already authorised — the same list kept on the student's own page. A guard comparing a name written on a slip against nothing is not a check; comparing it against the family's own list is.

If the family has nobody on that list, add them on the student's page first.

Things the screen will refuse

  • Two open passes for the same child on the same day. Two live passes means two people can each turn up and both look authorised.
  • Cancelling a pass after the child has left. At that point they are off the premises, and a record saying otherwise is worse than no record.
  • A pick-up person who belongs to a different child.

Who can use it

Users & Privileges → Visitor → Student Exit Pass. It is separate from Gate Entry deliberately, so the guard cannot issue passes and the office cannot close them.

The leave & exit history

Below the form, Leave & exit history lists every student leave and short leave over a date range you choose — it starts on the last 30 days — with filters for leave type, status and student. Each row shows the check-out / exit time the gate recorded.

A blank check-out time is meaningful and is never filled in with a guess: it means the pass was issued and the gate has not recorded that child leaving. Either they are still on campus, or the guard did not press the button.

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