What Front Desk does
The reception registers a visitor and where they are going, the security guard checks people in and out at the gate, meetings with the principal or a teacher are booked and their outcome recorded, and a student leaving mid-day gets an exit pass with the time logged. A dashboard and reports show visitor traffic.
How your team uses it, step by step
A parent visits without an appointment
- 1
Reception registers the visitor and the purpose
- 2
Gate Entry logs the time in
- 3
The meeting outcome is recorded
- 4
Gate Entry logs the time out
Portal screens in this module
- Visitor Dashboard
- Gate Entry
- Register Visitor
- Visitor Meetings
- Student Leave / Exit Pass
- Visitor Reports
- Visitor Settings
Reports you can print or export
- Visitor Reports
- Visitor Dashboard
Common questions about Front Desk
Is the exit pass the same as a leave application?
How to use Front Desk, step by step
Register Visitor: capturing a walk-in once, so the gate never asks again
The front desk records who is on campus and why. Search before you type — a visitor who has been here before is re-used with their history — then choose whether they go straight to the gate or wait for a meeting.
Student Pickup & Dismissal
Use secure parent passes, gate scans, private office holds, and public name announcements. Learn how to enable pickup and confirm a safe handover.
Student Leave / Exit Pass: letting a child leave during the day
The front office authorises the child to leave, names who is collecting them, and the guard at the gate records the minute they went. It does NOT mark the register — that is the part schools get wrong.
Gate Entry: the security guard's screen
One screen for the person at the gate: check a booked visitor in, record a walk-in, check anybody out, and release a student the office has already authorised. Nothing else, on purpose.
Visitor Dashboard: today, at a glance
Who is on campus now, who is waiting, which meetings are late, and the seven-day trend. Two of the tiles answer different questions and will not always agree — that is correct.
Visitor Meetings: booking, holding and closing a meeting
Schedule a meeting for a registered visitor, watch it move to Waiting when the gate checks them in, start it, and close it with what was discussed and agreed.
Visitor Reports: who came, who they saw, how long they stayed
Filter past visits by date, type, office, staff member and status; export the rows exactly as filtered or print them on your school letterhead.
Visitor Settings: naming your own offices
The "Meeting with / going to" list that the register, the scheduler and the gate all offer, and that every visitor report groups by. Rename freely; deleting is handled carefully.
A login that only opens the gate screen
Create one staff login for the security guard's tablet: it opens straight onto Gate Entry, shows no other menu, and can be turned back into a normal login at any time.
Related modules and apps
Browse all modules, see the mobile apps, or read the Feature Book.
See Front Desk on your own data.
Book a free online demo and we will walk through this module using your classes, fee plans and reports.