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Knowledge base · Attendance

Can staff mix attendance methods — Mark In on the biometric/QR device and Mark Out from the Teacher App geolocation, or the other way round?

Where in EDUBase: HRM › Geo Location Attendance

Last updated

Yes. Staff can open the day on the biometric / QR / face device at the gate and close it from the Teacher App › Geo Location Attendance screen — and the reverse works too. Both methods write to the same attendance row, so a day can legitimately be opened by one method and closed by the other. This exists for schools whose gate congests at peak hours: entry through the device, exit from the phone. It is supported from 28 August 2026.

What must be set up first

  1. Geo Location Attendance switched on for the campus (HRM › Geo Location Attendance) with the campus location saved.
  2. The person's phone registered under Manage Registered Devices with Allow Attendance ticked.
  3. The person's Teacher App sign-in active on their employee record.

How a mixed day behaves

  • The day opens with the first In, whichever method records it. The next mark from either method is the Out that closes the visit; a second visit works the same way (next In opens, next Out closes).
  • Pressing Mark In while an In is still open answers "You already marked in. Please mark out!" — that message is the guard working, not a fault. Before this was supported, some mixed sequences answered "Can't mark out without marking in first!" even though the day had an In; that is fixed.
  • If the auto-absent run already marked the person Absent, a geo Mark In fills the day in and recomputes Present / Late / Absent against the school's own Mark Late After / Mark Absent After settings.
  • The Out Time rule (early out → Short Leave) applies to geo Outs exactly as it does to device Outs.
  • There is a short anti-double-marking pause (5 minutes) between two marks of the same day.

Common confusion

"Attendance Already Marked for this time!" from the device is the same-minute double-scan guard — one scan is enough; the punch is already saved.

The day's Type column in employee attendance reports shows the method that wrote last; the in and out times themselves are kept from whichever method recorded them.

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