Support in the top bar. It holds the tutorial videos for the module you are working on, so you do not have to go looking on YouTube.
The three places to get help, in order
- The assistant — the chat widget. Ask in your own words, in English or Roman Urdu, and it answers with the menu path and a button that opens the screen. Fastest for "where do I do X".
- Support — the videos, when you would rather watch someone do it.
- Docs — the written guides for a feature, in the same top bar.
If none of those answers it, then contact support directly.
The videos are ours
Every video shown is a published video from EDUBase's own channel. The system refuses to store a link to anything else, so a video here is current and will not disappear — that is enforced, not a convention.
Common confusion
"There is no video for my screen." Coverage is not complete. Try the assistant, which knows more screens than the video library does.
"A video shows an older look." The screen has been redesigned since it was recorded. The steps almost always still hold; the buttons may have moved.
