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Help · HRM

Left staff do not receive Teacher App or salary notifications

Marking an employee Left (or any status other than Active) turns the Teacher App off and stops salary / Teacher App notifications.

Where to set it

HRM › Manage Employees → open the employee → Status. Choose Left, Suspended, Deceased, Retired, Terminated or Resignation — not only a leaving date.

What happens

  • The Teacher App Active tick is turned off automatically. They cannot log in to the Teacher App.
  • They disappear from HRM › Calculate / Generate Salaries (only Active staff are listed).
  • They do not receive Teacher App, SMS or WhatsApp salary notifications — including Pay / Print and Partial Pay — even if a leftover unpaid salary row still exists for an earlier month.

If they still got a message

Check the Status column, not only Leaving Date. A past leaving date with Status still Active keeps them on payroll and on notifications. Set Status to Left.

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