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How do I check which Parents App notifications were sent to a student's parents?

Where in EDUBase: Exam & Att › Attendance Report › App Notification Report

Last updated

Exam & Att (formerly Exam & Attendance) › Attendance Report › App Notification Report lists every push notification the system sent to the Parents App for a student, newest first. It is the app-side twin of the SMS Report: SMS go out through the phone's SMS App; these go to the parent's EDUBase Parents App.

Where the rows come from

A row is written whenever the system pushes to the app: attendance marking (web or Teacher App, including View/Update Attendance), marks SMS from the award list, the student diary, and fee or general student SMS — each when sent with Parents App Notification ticked — plus a reply to a Parents-App complaint and a leave-request approval or rejection. One row per student per contact number.

Reading a row

  • Student — student name and father/guardian name.
  • SMS Status — blank on every row. The app side records no delivery status, so an empty cell does not mean "failed".
  • Message — the text as sent, campus tags already filled in.
  • Description — the student, the number the notification was addressed to, who sent it and when.

What a row proves — and does not

A row means the system attempted the push to that number at that time. It does not prove the parent saw it: a number that is not registered in the Parents App, or whose app is logged out, receives nothing — and the row is still written. If a parent says nothing arrived, check that the father or mother number on the student's record is the number they registered in the app with.

Working the list

  • The search box and the per-column boxes filter; click a heading to sort; Show 10 / 25 / 50 / 100 / All (100 by default).
  • The heading checkbox ticks the whole filtered list. Delete removes the ticked rows after a confirmation — it only cleans the log; the notification itself is not recalled.
  • Excel and PDF export the filtered rows.

Common confusion

"The SMS went but nothing is here." Parents App Notification was not ticked when sending, or the student's contact number was empty. SMS and app notification are separate tick-boxes on the sending screen.

"Can I resend from here?" No. Send again from the original screen — for attendance, View/Update Attendance › Update & Send SMS with Parents App Notification ticked.

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